APA (7 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, J. A. (2004). Service managementoperations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Fitzsimmons, James A. Service Managementoperations, Strategy, and Information TechnologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill, 2004.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, James A. Service Managementoperations, Strategy, and Information TechnologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill, 2004.