APA引文

Fitzsimmons, J. A. (2004). Service managementoperations, strategy, and information technologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill.

Chicago Style (17th ed.) Citation

Fitzsimmons, James A. Service Managementoperations, Strategy, and Information TechnologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill, 2004.

MLA引文

Fitzsimmons, James A. Service Managementoperations, Strategy, and Information TechnologyJames A. Fitzsimmons, Mona J. Fitzsimmons. McGraw-Hill, 2004.

警告：這些引文格式不一定是100％准確.