Fitzsimmons, J. A. (2006). Service management [ada cd]James A. Fitzsimmons and Mona J. Fitzsimmons. McGraw-Hill.
Chicago Style (17th ed.) CitationFitzsimmons, James A. Service Management [ada Cd]James A. Fitzsimmons and Mona J. Fitzsimmons. McGraw-Hill, 2006.
MLA (8th ed.) CitationFitzsimmons, James A. Service Management [ada Cd]James A. Fitzsimmons and Mona J. Fitzsimmons. McGraw-Hill, 2006.
Warning: These citations may not always be 100% accurate.