Service management [ada cd]James A. Fitzsimmons and Mona J. Fitzsimmons
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| Main Author: | |
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| Format: | Referensi |
| Language: | Asing |
| Published: |
McGraw-Hill
2006
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| Subjects: | |
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| Summary: | |
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| Physical Description: | xiv, 590 p. ill. 24 cm |
| ISBN: | ISBN:007-124440-9 |