APA (7th ed.) Citation

(2006). Managing Quality Customer ServiceEditor: James J.Spillane, SJPelayanan yang berkualitas. Penerbit USD.

Chicago Style (17th ed.) Citation

Managing Quality Customer ServiceEditor: James J.Spillane, SJPelayanan Yang Berkualitas. Penerbit USD, 2006.

MLA (8th ed.) Citation

Managing Quality Customer ServiceEditor: James J.Spillane, SJPelayanan Yang Berkualitas. Penerbit USD, 2006.

Warning: These citations may not always be 100% accurate.