Wright, J. N. (2004). The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson.
Chicago Style (17th ed.) CitationWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
Cita MLAWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.