APA (7th ed.) Citation

Wright, J. N. (2004). The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson.

Chicago Style (17th ed.) Citation

Wright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.

MLA (8th ed.) Citation

Wright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.

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