Wright, J. N. (2004). The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson.
Chicago Style aipamenaWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
MLA aipamenaWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
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