Wright, J. N. (2004). The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson.
Citación estilo ChicagoWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
Cita MLAWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
Warning: These citations may not always be 100% accurate.