Wright, J. N. (2004). The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson.
Chicago Style (17. basım) AtıfWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
MLA (8th ed.) AtıfWright, J. Nevan. The Management of Service OperationsJ. Nevan Wright and Peter Race. Thomson, 2004.
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