Baran, R. J. (2008). Principles of custemer relationship managementRoger J. Baran, Robert J. Galka, Daniel P. Strunk. Thomson.
Chicago Style (17th ed.) CitationBaran, Roger J. Principles of Custemer Relationship ManagementRoger J. Baran, Robert J. Galka, Daniel P. Strunk. Thomson, 2008.
MLA (8th ed.) CitationBaran, Roger J. Principles of Custemer Relationship ManagementRoger J. Baran, Robert J. Galka, Daniel P. Strunk. Thomson, 2008.
Warning: These citations may not always be 100% accurate.