APA-referens (7:e uppl.)

Lovelock, C. (2007). Services marketingpeople, technology, strategyChristopher Lovelock and Jochen Wirts 6th ed. Pearson Education.

Chicago-referens (17:e uppl.)

Lovelock, Christopher. Services Marketingpeople, Technology, StrategyChristopher Lovelock and Jochen Wirts 6th Ed. Pearson Education, 2007.

MLA-referens (8:e uppl.)

Lovelock, Christopher. Services Marketingpeople, Technology, StrategyChristopher Lovelock and Jochen Wirts 6th Ed. Pearson Education, 2007.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.