(2006). Successful Service Operations Management Richard Metters et al. Thomson.
Chicagoスタイル(17版)引用形式Successful Service Operations Management Richard Metters Et Al. Thomson, 2006.
MLA(8版)引用形式Successful Service Operations Management Richard Metters Et Al. Thomson, 2006.
警告: この引用は必ずしも正確ではありません.