(2006). Successful Service Operations Management Richard Metters et al. Thomson.
Chicago (17e ed.) BronvermeldingSuccessful Service Operations Management Richard Metters Et Al. Thomson, 2006.
MLA (8e ed.) BronvermeldingSuccessful Service Operations Management Richard Metters Et Al. Thomson, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.