APA引文

(2008). Are you being served ? New tools for measuring service delivery. The World Bank.

Chicago Style (17th ed.) Citation

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

MLA引文

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

警告：這些引文格式不一定是100％准確.