Cita APA

(2008). Are you being served ? New tools for measuring service delivery. The World Bank.

Chicago Style (17th ed.) Citation

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

Cita MLA

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

Atenció: Aquestes cites poden no estar 100% correctes.