Citazione APA

(2008). Are you being served ? New tools for measuring service delivery. The World Bank.

Stile di citazione Chicago

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

Citazione MLA

Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.