(2008). Are you being served ? New tools for measuring service delivery. The World Bank.
Chicagoスタイル(17版)引用形式Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.
MLA(8版)引用形式Are You Being Served ? New Tools for Measuring Service Delivery. The World Bank, 2008.
警告: この引用は必ずしも正確ではありません.