APA (7th ed.) Citation

Jeston, J. (2008). Management by processA Roadmap to sustainable business process management. Elsevier.

Chicago Style (17th ed.) Citation

Jeston, John. Management by ProcessA Roadmap to Sustainable Business Process Management. Elsevier, 2008.

MLA (8th ed.) Citation

Jeston, John. Management by ProcessA Roadmap to Sustainable Business Process Management. Elsevier, 2008.

Warning: These citations may not always be 100% accurate.