Cross, R. (2004). The Hidden power of social network: Understanding how work really gets done in organizations. Harvard Business School Press.
Citação norma ChicagoCross, Rob. The Hidden Power of Social Network: Understanding How Work Really Gets Done in Organizations. Harvard Business School Press, 2004.
Citação norma MLACross, Rob. The Hidden Power of Social Network: Understanding How Work Really Gets Done in Organizations. Harvard Business School Press, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.