(2007). Creating citizen-consumers: Changing publics and changing public services. Sage.
Čikaški stil citiranja (17. izdanje)Creating Citizen-consumers: Changing Publics and Changing Public Services. Sage, 2007.
MLA način citiranja (8. izdanje)Creating Citizen-consumers: Changing Publics and Changing Public Services. Sage, 2007.
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