Lovelock, C. (2011). Services marketing: People, technology, strategy 7th ed. Pearson.
Dyfyniad Arddull ChicagoLovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
Dyfyniad MLALovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.