Lovelock, C. (2011). Services marketing: People, technology, strategy 7th ed. Pearson.
Citación estilo ChicagoLovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
Cita MLALovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
Warning: These citations may not always be 100% accurate.