Lovelock, C. (2011). Services marketing: People, technology, strategy 7th ed. Pearson.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
एमएलए (8वां संस्करण) प्रशस्ति पत्रLovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.