Citação norma APA

Lovelock, C. (2011). Services marketing: People, technology, strategy 7th ed. Pearson.

Citação norma Chicago

Lovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.

Citação norma MLA

Lovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.