Lovelock, C. (2011). Services marketing: People, technology, strategy 7th ed. Pearson.
Chicago Style (17th ed.) CitationLovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
MLA引文Lovelock, Christopher. Services Marketing: People, Technology, Strategy 7th Ed. Pearson, 2011.
警告：這些引文格式不一定是100％准確.