APA (7th ed.) Citation

Ulmer, R. R., & Ulmer, R. R. (2011). Effective crisis communication: Moving from crisis to opportunity second edition. Sage.

Chicago Style (17th ed.) Citation

Ulmer, Robert R., and Robert R. Ulmer. Effective Crisis Communication: Moving from Crisis to Opportunity Second Edition. Sage, 2011.

MLA (8th ed.) Citation

Ulmer, Robert R., and Robert R. Ulmer. Effective Crisis Communication: Moving from Crisis to Opportunity Second Edition. Sage, 2011.

Warning: These citations may not always be 100% accurate.