Cita APA

TJIPTONO, F. (2003). Total Quality Management [TQM]. Andi.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Total Quality Management [TQM]. Andi, 2003.

Cita MLA

TJIPTONO, Fandy. Total Quality Management [TQM]. Andi, 2003.

Atenció: Aquestes cites poden no estar 100% correctes.