TJIPTONO, F. (2003). Total Quality Management [TQM]. Andi.
Citación estilo ChicagoTJIPTONO, Fandy. Total Quality Management [TQM]. Andi, 2003.
Cita MLATJIPTONO, Fandy. Total Quality Management [TQM]. Andi, 2003.
Warning: These citations may not always be 100% accurate.