APA (7th ed.) Citation

TJIPTONO, F. (2012). Service management mewujudkan layanan prima edisi 2. Andi Offset.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

MLA (8th ed.) Citation

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

Advarsel: Disse citationer er muligvist ikke 100% nøjagtige.