Cita APA

TJIPTONO, F. (2012). Service management mewujudkan layanan prima edisi 2. Andi Offset.

Citación estilo Chicago

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

Cita MLA

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

Warning: These citations may not always be 100% accurate.