APA引文

TJIPTONO, F. (2012). Service management mewujudkan layanan prima edisi 2. Andi Offset.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

MLA引文

TJIPTONO, Fandy. Service Management Mewujudkan Layanan Prima Edisi 2. Andi Offset, 2012.

警告：這些引文格式不一定是100％准確.