Cita APA (7a ed.)

Crum, C. (2003). Demand management best practices: Process, principle and collaboration. J. Ross Publishing.

Cita Chicago Style (17a ed.)

Crum, Colleen. Demand Management Best Practices: Process, Principle and Collaboration. J. Ross Publishing, 2003.

Cita MLA (8a ed.)

Crum, Colleen. Demand Management Best Practices: Process, Principle and Collaboration. J. Ross Publishing, 2003.