Crum, C. (2003). Demand management best practices: Process, principle and collaboration. J. Ross Publishing.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रCrum, Colleen. Demand Management Best Practices: Process, Principle and Collaboration. J. Ross Publishing, 2003.
एमएलए (8वां संस्करण) प्रशस्ति पत्रCrum, Colleen. Demand Management Best Practices: Process, Principle and Collaboration. J. Ross Publishing, 2003.
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