TJIPTONO, F. (2011). Service, quality & satisfaction. Andi.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Service, Quality & Satisfaction. Andi, 2011.
MLA (8th ed.) CitationTJIPTONO, Fandy. Service, Quality & Satisfaction. Andi, 2011.
Warning: These citations may not always be 100% accurate.