Kriyantono, R. (2012). Public relation & crisis management: Pendekatan critical public relations etnografi kritis & kualitatif. Kencana.
Cita Chicago Style (17a ed.)Kriyantono, Rachmat. Public Relation & Crisis Management: Pendekatan Critical Public Relations Etnografi Kritis & Kualitatif. Kencana, 2012.
Cita MLA (8a ed.)Kriyantono, Rachmat. Public Relation & Crisis Management: Pendekatan Critical Public Relations Etnografi Kritis & Kualitatif. Kencana, 2012.
Precaución: Estas citas no son 100% exactas.