APA (7th ed.) Citation

Barnes, J. G. (2003). Secrets Of Customer Relationship Management. Andi.

Chicago Style (17th ed.) Citation

Barnes, James G. Secrets Of Customer Relationship Management. Andi, 2003.

MLA (8th ed.) Citation

Barnes, James G. Secrets Of Customer Relationship Management. Andi, 2003.

Warning: These citations may not always be 100% accurate.