Barnes, J. G. (2003). Secrets Of Customer Relationship Management. Andi.
Chicago Style (17th ed.) CitationBarnes, James G. Secrets Of Customer Relationship Management. Andi, 2003.
MLA引文Barnes, James G. Secrets Of Customer Relationship Management. Andi, 2003.
警告:这些引文格式不一定是100%准确.