APA (7th ed.) Citation

Barnes, J. G. (2009). Secrets of customer relationship management = rahasia manajemen hubungan pelanggan / James G. Barnes. Andi.

Chicago Style (17th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management = Rahasia Manajemen Hubungan Pelanggan / James G. Barnes. Andi, 2009.

MLA (8th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management = Rahasia Manajemen Hubungan Pelanggan / James G. Barnes. Andi, 2009.

Warning: These citations may not always be 100% accurate.