Keehley, P. (2008). Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthroughs. Jossey-Bass.
Citação norma ChicagoKeehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
Citação norma MLAKeehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.