Keehley, P. (2008). Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthroughs. Jossey-Bass.
Citação do estilo Chicago (17ª ed.)Keehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
Citação MLA (8ª ed.)Keehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.