Keehley, P. (2008). Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthroughs. Jossey-Bass.
Chicago-referens (17:e uppl.)Keehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
MLA-referens (8:e uppl.)Keehley, Patricia. Benchmarking in the Public and Nonprofit Sectors Best Practices for Achieving Performance Breakthroughs. Jossey-Bass, 2008.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.