APA ציטוט

TJIPTONO, F. (2016). Service, Quality dan Satisfaction. Andi Offset.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy. Service, Quality Dan Satisfaction. Andi Offset, 2016.

ציטוט MLA

TJIPTONO, Fandy. Service, Quality Dan Satisfaction. Andi Offset, 2016.