TJIPTONO, F. (2016). Service, Quality dan Satisfaction. Andi Offset.
Chicago Style (17th ed.) CitationTJIPTONO, Fandy. Service, Quality Dan Satisfaction. Andi Offset, 2016.
MLA引文TJIPTONO, Fandy. Service, Quality Dan Satisfaction. Andi Offset, 2016.
警告:这些引文格式不一定是100%准确.