Service, Quality dan Satisfaction

Service, Quality dan Satisfaction

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Xehetasun bibliografikoak
Egile nagusia:	TJIPTONO, Fandy
Formatua:	Umum
Hizkuntza:	Indonesia
Argitaratua:	Andi Offset 2016
Gaiak:	CONSUMER SATISFACTION-MARKETING MANAGEMENT
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

PINJAM

Antzeko izenburuak

Service, quality & satisfaction
nork: TJIPTONO, Fandy
Argitaratua: (2011)

Service, Quality dan Satisfaction (BI)
nork: Chandra, Gregorius, et al.
Argitaratua: (2016)

Handbook of customer satisfaction measurement
nork: HILL, Nigel
Argitaratua: (1998)

Service, Quality dan satisfaction (Ed.4)
nork: Fandy, Tjiptono
Argitaratua: (2015)

Service, quality & satisfaction Fandy Tjiptono dan Gregorius Chandra
nork: Tjiptono, Fandi
Argitaratua: (2005)

Service, Quality & Satisfaction Ed. I
nork: TJIPTONO, Fandy
Argitaratua: (2005)

Service, quality & satisfaction
nork: TJIPTONO, Fandy
Argitaratua: (2005)

Service, Quality & Satisfaction
nork: TJIPTONO, Fandy
Argitaratua: (2005)

Service, Quality & Satisfaction
nork: TJIPTONO, Fandy
Argitaratua: ()

Service, Quality & Satisfaction
nork: TJIPTONO, Fandy
Argitaratua: (2005)

Service, Quality & Satisfaction
nork: TJIPTONO, Fandy
Argitaratua: ()

Service,Quality & Satisfaction
nork: TJIPTONO,Fandy Gregorius Chandra
Argitaratua: (2013)

Service,Quality & Satisfaction
nork: TJIPTONO,Fandy Gregorius Chandra
Argitaratua: (2013)

Customer Focused Quality : What To do On Monday Morning
nork: Hinton, Tom
Argitaratua: (1994)

Service, quality dan satisfaction
nork: Chandra, Gregorius, et al.
Argitaratua: (2006)

Service, quality and satisfaction
nork: Fandy Ciptono, et al.
Argitaratua: (2007)

Service, quality dan satisfaction
nork: Fandy Ciptono, et al.
Argitaratua: (2016)

Service Quality dan Satisfaction Edisi 4
nork: Fandy Tjiptono,Ph.D, et al.
Argitaratua: (2016)

Ama Handbook For Customer Satisfaction Alan Dutka
nork: DUTKA, Alan
Argitaratua: (1994)

Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
nork: TJIPTONO, Fandy, et al.
Argitaratua: (2019)

Marketing management the marketers watchwords are quality, service, and valuePhilip Kotler
nork: KOTLER, Philip
Argitaratua: (2003)

Marketing scalesFandy Tjiptono, Yanto Chandra dan Anastasia Diana
nork: TJIPTONO, Fandy
Argitaratua: (2004)

Pemasaran Jasa
nork: TJIPTONO, Fandy
Argitaratua: (2006)

Pemasaran strategik
nork: TJIPTONO, Fandy
Argitaratua: (2008)

Strategi Pemasaran ed. 3
nork: TJIPTONO, Fandy
Argitaratua: (2008)

Field Service Management: An Integrated Approach to Increasing Customer Satisfaction
nork: Arthur V. Hill
Argitaratua: ()

Living supply chains : How to mobilize the enterprise around delivering what your ...
nork: Gattorna, John
Argitaratua: (2006)

Principles of service marketing
nork: Palmer, Adrian
Argitaratua: (2001)

Consumer behavior : A strategic approach
nork: Assael, Henry
Argitaratua: (2004)

Services marketingpeople, technology, strategy
nork: Lovelock, Christopher
Argitaratua: (2007)

Service Marketing Valerie A. Zeithml
nork: Zeithml, Valerie A
Argitaratua: (1996)

Total Quality Management(TQM)
nork: Tjiptono, Fandy
Argitaratua: (1995)

Pemilihan supplier dengan metode analytic hierarchy process dan quality function deployment
nork: Bawono, Baju
Argitaratua: (2010)

Prinsip-prinsip total quality service
nork: Fandy Tjiptono
Argitaratua: (2005)

Prinsip-Prinsip Total Quality Service
nork: Fandy Tjiptono
Argitaratua: (2003)

Service Management mewujudkan layanan prima
nork: TJIPTONO, Fandy
Argitaratua: (2008)

prinsip-prinsip total quality service
nork: fandy tjiptono
Argitaratua: ()

Prinsip-prinsip Total Quality Service
nork: TJIPTONO, Fandy
Argitaratua: (1997)

Prinsip-prinsip total quality service
nork: Fandy Tjiptono
Argitaratua: (1997)

Prinsip-prinsip Total Quality Service
nork: TJIPTONO, Fandy
Argitaratua: ()