APA (7 ম সংস্করণ) উদ্ধৃতি

Zeithaml, V. A. (2013). Services marketing: Integrating customer focus across the firm 7th ed. Mc GrawHill.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.