Zeithaml, V. A. (2013). Services marketing: Integrating customer focus across the firm 7th ed. Mc GrawHill.
Chicago Style (17th ed.) CitationZeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.
Cita MLAZeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.