APA (7th ed.) Citation

Zeithaml, V. A. (2013). Services marketing: Integrating customer focus across the firm 7th ed. Mc GrawHill.

Chicago Style (17th ed.) Citation

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.

MLA (8th ed.) Citation

Zeithaml, Valarie A. Services Marketing: Integrating Customer Focus Across the Firm 7th Ed. Mc GrawHill, 2013.

Warning: These citations may not always be 100% accurate.