Services marketing : integrating customer focus across the firm 7th ed.
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| Main Author: | |
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| Format: | Umum |
| Language: | Inggris |
| Published: |
Mc GrawHill
2013
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| Subjects: | |
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| Summary: | |
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| Physical Description: | xxviii, 514 p.: bib.; ind.; 25 cm |
| ISBN: | ISBN:978-1-260-08352-1 |