APA (7th ed.) Citation

TJIPTONO, F., & Chandra, G. (2019). Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra. Andi.

Chicago Style (17th ed.) Citation

TJIPTONO, Fandy, and Gregorius Chandra. Service, Quality & Customer Satisfaction Edisi 5/Fandy Tjiptono, Gregorius Chandra. Andi, 2019.

MLA (8th ed.) Citation

TJIPTONO, Fandy, and Gregorius Chandra. Service, Quality & Customer Satisfaction Edisi 5/Fandy Tjiptono, Gregorius Chandra. Andi, 2019.

Warning: These citations may not always be 100% accurate.